Delivery
Christmas Deliveries:

Our couriers will aim to delivery all orders placed with us up to mid-day on Friday 20th December in time for Christmas to a UK Mainland address.

The Scottish Highlands, Islands and oversea orders may not be delivered before Christmas.

We thank all our customers for their custom and wish you a Merry Christmas and hope to be of service to you all in the New Year.

Delivery Charges:

The majority of our deliveries are carried out on our behalf by PARCEL FORCE and CITY LINK. We also use Royal Mail. All International Orders are sent via ParcelForce.

Our current delivery charges are as follows:

Mainland Britain (excluding the Highlands and Islands) - £4.75 for all orders over £20.00 in value. If below £20.00 then a delivery charge of £5.75 applies.

As of 7th May, Parcel Force have put a surcharge on all deliveries to the Isle of Wight. I am afraid we have had to pass this onto our customers. Parcel Force are still our cheapest contract courier to the IOW.

Surcharges will also apply to The Scottish Highlands and Islands. Including the following Post Codes:
HS1 - HS9
IV1 - IV40
IV51 - IV56
IV63
KA27 & KA28
KW1 - KW17
PA20 - PA78
PH4- PH26
PH30 - PH43
PH49 - PH50
PH60
ZE1-3
These locations will be charged at £13.86

Northern Ireland will be charged at £20.28

Oversea orders POA

Should your order be lightweight and small is size we would be able to use the ROYAL MAIL Service.


Delivery Days:

Your order will be delivered Monday - Friday. Saturday deliveries can be arranged, although there is an extra cost involved. Please contact us for details.

Delivery Comments:

We are happy to arrange delivery to your home address, business address or any other address provided. If you wish to place comments on your delivery for the carrier to leave with a neighbour etc, then we can forward these comments to the carrier. Requests to leave the parcel in a shed, greenhouse etc can be made, but they are at made on the understanding that all risk transfers to yourself.

We will not request our couriers to leave parcels by dust/recycle bins or on door steps.

Delivery Timescales:

For all orders placed online we aim to deliver within 3-5 working days of receipt of order. During the peak season, March- May please allow 5-7 working days for delivery.

Communication:

Upon receipt of an online order we will, via email, confirm an estimated delivery date. Unfortunately we are unable to provide a delivery time for any particular day.

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