Monday - Thursday: 9.00am - 5.00pm
Friday: 9.00am - 4.30pm
The majority of our deliveries are carried out on our behalf by YODEL and PARCEL FORCE. We also use Royal Mail. All International Orders are sent via ParcelForce and DHL.
Our current delivery charges are as follows:
Free Delivery on all orders over £50!*
Orders up to £20 - delivery £5.75*
Orders between £20-£50 - delivery £4.75*
Orders over £50 - delivery will be FREE to most UK mainland addresses only*
* UK mainland only, excluding Scottish Highlands & Islands
Scottish Highlands & Islands - delivery £13.86*
Our couriers charge a surcharge to The Scottish Highlands and Islands. Which include the following Post Codes:
HS1 - HS9
IV1 - IV40
IV51 - IV56
KA27 & KA28
KW1 - KW17
PA20 - PA78
PH30 - PH43
PH49 - PH50
*These locations will be charged at £13.86. If the order is over £50.00 a sum of £4.75 will be deducted automatically from the shipping fees at the checkout.
Northern Ireland - delivery £13.99*
* If order is over £50.00 a sum of £4.75 will be deducted automatically from the shipping fees at the checkout.
Orders must be over the order values above after any discount codes are applied to qualify for free or discounted shipping.
As of 7th May, Parcel Force have put a surcharge on all deliveries to the Isle of Wight. I am afraid we have had to pass this onto our customers. Parcel Force are still our cheapest contract courier to the IOW.
Should your order be lightweight and small is size we may be able to use the ROYAL MAIL Service. Please contact us for details.
Your order will be delivered Monday - Friday. Saturday and Sunday deliveries may be arranged, although there is an extra cost involved. Some of our items will not qualify for weekend deliveries due to their size. Please contact us for details.
We are happy to arrange delivery to your home address, business address or any other address provided. If you wish to place comments on your delivery for the carrier to leave with a neighbour etc, then we can forward these comments to the carrier. Requests to leave the parcel in a shed, greenhouse etc can be made, but they are at made on the understanding that all risk transfers to yourself.
We will not request our couriers to leave parcels by dust/recycle bins or on door steps.
For all orders placed online we aim to deliver within 3-5 working days of receipt of order. During the peak season, March- May please allow 5-7 working days for delivery.
Some of our products are delivered directly from the manufacturer and delivery can take upto 21days for date of purchase. Please refer to the individual products for the time scales.
We will, via email confirm an estimated delivery date when your order is ready for dispatch. Unfortunately we are unable to provide a delivery time for any particular day.