The Garden Superstore Information

STORE SECTIONS

Special Offers

Check out our Special Offers Department for Electric Propagators and Fleece.

Information

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About Us The Garden Superstore are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:

The Garden Superstore
101, The Commercial Centre
Picket Piece
Andover
Hampshire
SP11 6RU

Phone: 01264 338168
Fax: 01264 338229
Email: enquiries@thegardensuperstore.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.

We accept Visa, Mastercard and Switch.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

For overseas customers (other than the British Isles and the Republic of Ireland) please do not order until you have contacted us for delivery costs. Any orders made by overseas customers without prior notification, will mean that an incorrect shipping option and price has been selected, and will incur a 5% or £2.00 (whichever is the highest) charge on any refunds to cover the cost of processing the initial payment.

Shipping And Handling Shipping is usually made by ParcelForce.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 3-5 business days . International orders are generally received in under 7 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, the web site links to WorldPay. WorldPay, part of the Bank of Scotland, process the payment using their encryted secure web link. We, at The Garden Superstore, do not see or hold any credit card details.

Guarantee We guarantee your satisfaction and aim to provide the very best in service. If you are not happy with any aspect of our service or products please let us know.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01264 362255 (International +44 [1264 362255] or fax us on 01264 338168 or write to us at The Garden Superstore, 101, The Commercial Centre, Picket Piece, Andover, Hampshire, SP11 6RU, United Kingdom.

Privacy Policy The Garden Superstore do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Products ordered by error can be returned, in the orginal packaging and unused, to The Garden Superstore, 101, The Commercial Centre, Picket Piece, Andover, SP11 6RU. Upon receipt, the items will be creditted back to the original card.

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