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Delivery


UK(Next Working Day): £1.99
Next working day (for orders placed before 2pm on weekdays). This service is guaranteed and requires a signature.
Please see BIO DELIVERIES information if you have ordered a Bio product.

UK Orders Over £50: Free (Next Working Day)
Next working day (for orders placed before 2pm on weekdays). This service is guaranteed and requires a signature.
Please see BIO DELIVERIES information if you have ordered a Bio product.

Saturday Delivery: £7.99
For orders placed before 12noon on Friday

Scottish Highlands & Islands: £16.40
3-5 days. This is not a guaranteed service.

Northern Ireland: £19.79
3-5 days. This is not a guaranteed service.

How to Return your goods
Call 01903 285200 or emailreturns@thegardensuperstore.co.uk. Have your order number handy. 

Please note the following:
If we sent you an incorrect, damaged item or an item that does not match the description we will send a courier to collect the item(s) at NO COST to you.

If you have ordered a product by mistake or no longer require the product a return charge of £9.00 will apply. For larger items or orders that are delivered to you on a pallet we apply a £45 collection charge. Small items please post items back to us in their original packaging using Royal Mail. We strongly recommend you obtain a (free) proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive. Return the item to the return address shown at the top of this returns form.

You'll receive a confirmation by email once your return has been processed. Please allow up to 10 working days. Refunds are always credited to the original method of payment.

Products ordered by error can be returned, in the original packaging and unused, to:
The Garden Superstore 
Vinery Fields
Arundel road 
Poling, Arundel
West Sussex 
BN18 9PY