Delivery

We have several different delivery options depending on where you live and how quickly you'd like your order.

UK(Standard): FREE
On all orders over £50. For orders under £50 you can choose your preferred delivery option from the list below at checkout.

UK(Premium): £3.95
2-3 days. This is not a guaranteed service.

UK(Express): £6.50
Next working day (for orders placed before 12 noon on weekdays). This service is guaranteed and requires a signature.

Scottish Highlands & Islands: £16.40
3-5 days. This is not a guaranteed service.

Northern Ireland: £19.79
3-5 days. This is not a guaranteed service.

Returns
Products ordered by error can be returned, in the original packaging and unused, to:
The Garden Superstore 
Vinery Fields
Arundel road 
Poling, Arundel
West Sussex 
BN18 9PY    

We strongly recommend you obtain a (free) proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive. You'll receive a confirmation email once your return has been processed. Please allow up to 10 working days. Refunds are always credited to the original method of payment.

The sender will be liable for returns costs and necessary insurance and proof of purchase (Section 3.55 of the Distance Selling Act refers).  With regards to our GIANT pots, any returns will be subject to a £25.00 original shipping fee per pot. The giant pots are shipped via a 48-hour service and would require a signature. These items will not be left. See the product information for more details. 

The above Terms and Conditions represent the contract entered by both the purchaser and The Garden Superstore. We, highly recommend the printing of these Terms & Conditions and their safe retention for your future reference.